Terms of Service

Effective Date: October 16, 2026
Last Updated: October 16, 2026

These Terms of Service govern your use of the Golden Assistance Home Care Agency website and your interactions with us through this website.

By accessing or using this website, you agree to these Terms of Service. If you do not agree with these terms, please do not use the website.

1. About Golden Assistance Home Care Agency

Golden Assistance Home Care Agency provides non-medical in-home personal care services and is located in Margate, Florida.

Golden Assistance Home Care Agency
Margate, Florida
Serving Broward County, including Margate, Coral Springs, Coconut Creek and nearby communities

Phone: (754) 222-2860
Email: Info@goldenassistancehomecareagency.com
License No.: 299995858

2. Purpose of This Website

This website is provided for general informational and communication purposes.

Visitors may use the website to learn about our services, review our general service area, contact our team, ask questions and request a free assessment.

Information provided on this website is not intended to replace medical advice, diagnosis, treatment or emergency healthcare services.

3. Non-Medical Care Information

Golden Assistance Home Care Agency provides non-medical in-home personal care services.

Website content should not be considered medical advice. Questions involving medical conditions, diagnoses, treatments or clinical care should be directed to an appropriate healthcare professional.

If you are experiencing a medical emergency, call 911 or the appropriate emergency service immediately.

4. Service Availability

Submitting a website form, sending an email, calling our office or requesting a free assessment does not guarantee acceptance as a client or immediate service availability.

Availability may depend on factors including:

• individual care needs
• requested schedule
• location
• staffing availability
• requested level of support
• other operational considerations

Final service arrangements must be confirmed directly with Golden Assistance Home Care Agency.

5. Free Assessments

Golden Assistance Home Care Agency may provide a free assessment to better understand a prospective client’s needs.

The assessment may include discussion of:

• daily routines
• personal care needs
• preferred schedule
• desired level of assistance
• family concerns
• service preferences
• general availability

A free assessment does not create a binding service agreement or guarantee that services will begin.

6. Information You Provide

You agree to provide accurate and reasonably complete information when contacting us through the website.

You should not knowingly provide false, fraudulent or misleading information.

You are responsible for any information you voluntarily submit through our contact or assessment forms.

7. Website Forms and Communications

When you submit a contact or free assessment form, you authorize Golden Assistance Home Care Agency to contact you regarding your inquiry.

We may contact you by:

• phone
• email
• other reasonable communication methods related to your request

Submitting a form does not obligate you to purchase or begin services.

8. Sensitive Information

General website forms are not intended for highly sensitive or confidential information.

Unless specifically requested through an appropriate process, please do not submit:

• Social Security numbers
• banking information
• passwords
• detailed medical records
• insurance identification information
• confidential clinical documents
• other highly sensitive personal information

If additional information is needed, our team may provide an appropriate method for sharing it.

9. Personal Care Services

Depending on individual needs and agreed service arrangements, support may include assistance with:

• bathing
• dressing
• grooming
• eating and feeding
• toileting
• personal hygiene
• transferring
• ambulation
• mobility and positioning
• meal preparation
• skin care
• maintaining continence
• assistance with self-administered medications
• supervision and cueing
• behavioral redirection and intervention
• transportation to appointments or grocery stores
• respite care
• live-in care
• around-the-clock care
• wake-up packages
• tuck-in services

Services are customized according to the client’s individual needs and agreed care plan.

10. Scheduling

Care schedules may be customized according to the client’s needs, requested hours and availability.

Families may discuss:

• preferred days
• preferred times
• number of weekly care hours
• respite care
• live-in care
• around-the-clock support
• wake-up services
• tuck-in services

Requested schedules are not guaranteed until confirmed by Golden Assistance Home Care Agency.

11. Service Area

Golden Assistance Home Care Agency is located in Margate, Florida and serves clients throughout Broward County.

This includes areas such as:

• Margate
• Coral Springs
• Coconut Creek
• nearby Broward County communities

Service availability may vary depending on location and scheduling.

12. Website Content

We make reasonable efforts to keep the information on this website accurate and current.

However, service descriptions, availability, website content and other information may change over time.

The website should not be relied upon as the sole source for final service arrangements or eligibility decisions.

13. Intellectual Property

Unless otherwise stated, website content is owned by, licensed to or used with permission by Golden Assistance Home Care Agency.

This may include:

• written content
• branding
• graphics
• layouts
• design elements
• photographs
• icons
• other website materials

You may view website content for personal and informational purposes.

You may not reproduce, distribute, republish or commercially use website content without appropriate authorization.

14. Acceptable Website Use

You agree not to use this website in a way that could harm the website, our organization or other users.

Prohibited activities include:

• unlawful activity
• fraudulent form submissions
• impersonating another person
• attempting unauthorized access
• introducing malware or harmful code
• interfering with website security
• sending spam
• disrupting website functionality

We may restrict access when misuse is detected.

15. Third-Party Links and Services

Our website may use or link to third-party services, including:

• hosting providers
• email providers
• analytics services
• mapping services
• security tools
• social media platforms
• other external websites

Golden Assistance Home Care Agency is not responsible for the content, privacy practices, security or availability of third-party websites or services.

16. Website Availability

We aim to maintain a reliable and accessible website, but uninterrupted availability cannot be guaranteed.

The website may occasionally be unavailable because of maintenance, technical problems, updates, hosting issues, security matters or circumstances outside our control.

17. No Guarantee of Results

Golden Assistance Home Care Agency does not guarantee a specific health, personal or lifestyle outcome based on website information or general descriptions of our services.

Every individual has different needs and circumstances.

18. Limitation of Liability

To the extent permitted by applicable law, Golden Assistance Home Care Agency is not responsible for indirect, incidental, consequential or special damages resulting solely from the use of, or inability to use, this website.

This may include issues relating to:

• website interruptions
• technical errors
• inaccurate information submitted by users
• third-party websites
• circumstances outside our reasonable control

Nothing in these Terms is intended to limit liability that cannot legally be limited.

19. Website Disclaimer

The website is provided on an “as available” basis.

We do not guarantee that:

• all information will always be error-free
• every service description will always be current
• the website will always be available
• technical problems will never occur

For current service information, please contact Golden Assistance Home Care Agency directly.

20. Privacy

Use of this website is also subject to our Privacy Policy.

Our Privacy Policy explains how information submitted through the website may be collected, used, stored and shared.

21. Changes to These Terms

Golden Assistance Home Care Agency may update these Terms of Service when necessary.

Changes may reflect updates to our:

• website
• services
• business operations
• legal obligations
• regulatory requirements

The latest version will be published on this page with an updated revision date.

22. Governing Law

These Terms are intended to be governed by the applicable laws of the State of Florida, to the extent permitted by law.

Any rights or obligations that cannot legally be modified by these Terms remain unaffected.

23. Contact Us

Questions regarding these Terms of Service may be directed to:

Golden Assistance Home Care Agency
Margate, Florida
Serving Broward County

Phone: (754) 222-2860
Email: Info@goldenassistancehomecareagency.com
License No.: 299995858